Privacy Policy
At Mojo Monkey, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from our website.
Information We Collect
We may collect the following types of information:
- Name
- Date of Birth and Gender (where voluntarily provided)
- Contact information including email address and phone number
- Shipping and billing address
- Payment details (processed securely through third-party gateways)
- Demographic information such as postcode, preferences, and interests
- Information relevant to customer surveys, promotions, and offers
How We Use Your Information
The information we collect may be used for the following purposes:
- Internal record keeping and order processing
- Improving our products, services, and customer experience
- Personalizing your website experience
- Sending transactional emails (order confirmation, shipping updates)
- Sending promotional emails about new products, special offers, or updates (if you opt-in)
- Conducting market research through email or phone
- Preventing fraud and ensuring secure transactions
Payment Security
We do not store your card details. All payments are processed securely via trusted third-party payment gateways compliant with industry security standards.
Cookies
Our website uses cookies to improve your browsing experience. Cookies help us analyze web traffic, remember preferences, and provide relevant advertisements.
You may choose to accept or decline cookies through your browser settings.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
Your information may be shared only with trusted service providers (such as logistics partners, payment processors, or marketing platforms) strictly for the purpose of fulfilling services on our behalf.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us.
You may also unsubscribe from marketing communications using the unsubscribe link provided in our emails.